CAPA and 8D — Digital Problem Solving
Eight disciplines, one digital workflow. Every stage, every email, every signature — captured.
CARET CAPA digitizes the 8D methodology from start to finish. Each discipline — D0 Planning, D1 Team, D2 Problem Description, D3 Containment Actions, D4 Root Cause, D5 Permanent Action, D6 Implement and Validate, D7 Prevent Recurrence, D8 Recognize Team — runs as a defined stage with its own owner, evidence and approval gate. Each status change triggers email notification to those involved — customer QE, supplier QE, plant lead. Role-based authorization controls who can create a new 8D, who advances each stage, who approves closure.
Core Capabilities
The 8 Disciplines, Digitized
The eight disciplines as defined stages — D0 Planning through D8 Recognition. Each one with its owner, evidence and approval gate. No more 'where is the 8D Excel?' — the investigation lives in one place.
Email Tracking, Stage by Stage
Each status change triggers automatic email to those involved — customer QE, supplier QE, plant lead. The customer doesn't chase; the supplier doesn't guess what's next.
Evidence per Stage
Attach photos, documents, test data, drawings, Ishikawa diagrams or 5-why analysis at any 8D stage. Single source of truth for the entire investigation — never lost.
Role-Based Authorization
Define who can create a new 8D, who can advance each stage, who can authorize closure. Permissions by plant and by role.
Audit Trail and Reporting
Every action logged with timestamp and user. Filter by status, supplier, customer, root cause category, days-to-close. Export raw data or print formatted reports.
Business Outcomes
Faster Closure
Email workflow eliminates the waiting cycle
No Lost 8Ds
Single source of truth replaces email chains
Audit-Ready
Signature trail per stage ready for IATF or customer
Lower TCO
Modular SaaS deployment, does not replace your ERP
How It Fits
- Coexists with SAP, Oracle or any ERP — does not replace it.
- Integrates via API to send 8D results to the ERP for SCAR closure and supplier scorecards.
- 8D stage templates, evidence types and approval routing configurable.
- Email workflow — internal teams, suppliers and customer QEs aligned without meetings.
- Multi-plant, multi-supplier, role-based access.