Privacy Notice

1. Responsible Party

Programación CARET de México, S.A. de C.V. ("CARET") is the entity responsible for the collection, use, storage, and protection of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares - LFPDPPP) of Mexico.

2. Address

Our registered address for purposes of this Privacy Notice is:

3. Personal Data We Collect

We may collect the following categories of personal data:

• Identification data: Name, corporate email, phone number
• Professional data: Company name, job title, department
• Contact data: Business address, communication preferences
• Usage data: Platform access logs, feature usage, IP addresses

We do not collect sensitive personal data as defined by Mexican law.

4. Purposes

Your personal data will be used for the following purposes:

• Primary: Providing and administering the contracted services, technical support, billing and invoicing, user authentication
• Secondary: Sending product updates and announcements, market research and product improvement, promotional communications (with your consent)

5. How to Limit Use or Disclosure

You may limit the use or disclosure of your personal data by contacting us atprivacidad@caret.mx. We will respond to your request within 20 business days as required by law. You may also register with the Public Registry to Avoid Advertising (REPEP) maintained by PROFECO.

6. ARCO Rights

Under Mexican law, you have the right to Access, Rectify, Cancel, or Oppose (ARCO) the processing of your personal data. To exercise these rights, please submit a written request to privacidad@caret.mx including:

• Your full name and contact information
• Clear description of the data and rights you wish to exercise
• Copy of official identification
• Any documents supporting your request

We will respond within 20 business days. If approved, changes will be implemented within 15 business days.

7. Cookies

Our website and platform use cookies and similar technologies to improve your experience. For detailed information about the cookies we use and how to control them, please see our Cookies Policy.

8. Changes to This Notice

We may update this Privacy Notice periodically. Significant changes will be communicated through our website or via email. The "Last updated" date at the top of this notice indicates when revisions were last made. Continued use of our services after changes constitutes acceptance of the updated notice.

9. Consent

By providing your personal data through our website, contact forms, or service agreements, you consent to the collection and processing of your data as described in this Privacy Notice. You may revoke your consent at any time by contacting us, though this may affect our ability to provide services.

10. Contact

For questions, concerns, or to exercise your ARCO rights, contact our Privacy Officer: